OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
119 ratings and 66 comments received in the last 90 days.
12 July 2024
The purchase of my new mini was so easy and a great experience. Gary Chan explained everything clearly to me and would answer any questions I had clearly. His introduction and explanation of the features in the car was brilliant. A great experience.
03 July 2024
Friendly staff
02 July 2024
All good. Good communication
02 July 2024
Good service
26 June 2024
Gary from sales excellent
29 August 2024
All went smoothly
28 August 2024
Quick and efficient
27 August 2024
Car collected from home and returned in good time.
27 August 2024
I asked to test drive a BMW330e while I was having my car serviced & someone was supposed to help me with that, I was there for over 2 hours and no one came to speak with me which was disappointing.
25 August 2024
Great service
21 August 2024
My Mini had a health check to clarify the Mini's brakes wear following a health check at Exeter Vertu. James took the time to fully explain the outcome of the health check and we agreed a plan for my Mini's next work.
20 August 2024
Easy no hassle stress free for me.
20 August 2024
Fab customer service and communication, all sorted with ease.
19 August 2024
Service carried out promptly. Vehicle ready for collection at midday
19 August 2024
I'd had a recall letter from mini to replace a part. Called and had the car booked in to have the work completed promptly
31 July 2024
Fantastic