OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
130 ratings and 70 comments received in the last 90 days.
02 September 2024
Happy with all staff & overall experience. Only concern (already raised) is the (new?) electronic signing process for the components of the contract when no hard copy is provided beforehand. I had to prepare my own credit balance sheet to validate.
31 July 2024
Fantastic
12 July 2024
The purchase of my new mini was so easy and a great experience. Gary Chan explained everything clearly to me and would answer any questions I had clearly. His introduction and explanation of the features in the car was brilliant. A great experience.
03 July 2024
Friendly staff
02 July 2024
All good. Good communication
02 July 2024
Good service
26 June 2024
Gary from sales excellent
15 September 2024
The staff were professional and friendly.
11 September 2024
I had very good service & liked having the video sent to me introducing the Mechanic & showing around the car!
11 September 2024
Seb and the team are always brilliant.
10 September 2024
Much better than last visit
10 September 2024
Super efficient, speedy, kind & helpful
10 September 2024
Julie was professional, courteous and friendly.
09 September 2024
I always feel looked after
07 September 2024
Very good
29 August 2024
All went smoothly
28 August 2024
Quick and efficient
03 September 2024
I am completely satisfied with the experience during to the approachable, friendly member of staff I dealt with. When I had a query prior to delivery it was dealt with efficiently.